These Terms of Service (“Terms”) govern your use of the online store https://ontony.com/ (the “Site”) and purchase of women’s apparel, activewear, and yoga sets (the “Products”) from INVENTOR LAND LIMITED (“we”, “us”, or “our”). By accessing the Site or placing an order, you agree to comply with these Terms.
1. Eligibility to Use the Site
- You must be at least 18 years old (or have parental/guardian consent if under 18) to create an account or place an order.
- You represent that all information you provide (e.g., name, shipping address, payment details) is accurate and complete.
2. User Accounts
- When creating an account, you are responsible for choosing a secure password and maintaining its confidentiality.
- You agree to notify us immediately (via email: [email protected] or phone: +852 5980 5801) if you suspect unauthorized access to your account.
- We may suspend or terminate your account if you violate these Terms (e.g., fraudulent activity, sharing account access).
3. Order Placement & Fulfillment
- Order Confirmation: When you place an order, you will receive an email acknowledgment (not a confirmation of acceptance). We reserve the right to accept or reject your order (e.g., if Products are out of stock, pricing errors, or suspicious payment activity). A binding contract is formed only when we send a “Order Shipped” email.
- Pricing & Availability: Product prices are listed in the currency shown on the Site (subject to change without notice). We are not liable for errors in pricing or Product availability.
- Product Variations: We strive to display Product colors, sizes, and details accurately, but minor differences may occur (e.g., due to device screen settings or fabric batches).
4. Payments
- You agree to pay the full amount of your order (including shipping fees, taxes, and duties, where applicable) using the payment methods provided on the Site (e.g., credit card, PayPal).
- All payments are processed securely. We do not store your full payment details—this information is handled by our trusted third-party payment processors (who comply with global payment security standards).
- If your payment is declined, we will notify you, and your order will not be processed until payment is confirmed.
5. Returns & Refunds
- Your rights to return or exchange Products are governed by our separate [Returns Policy](link to ontony-returns-policy). By using our services, you agree to follow the rules outlined in that policy.
6. Intellectual Property
- All content on the Site (e.g., logos, Product images, text, designs) is owned by INVENTOR LAND LIMITED or our licensors. You may not copy, modify, distribute, or use this content for commercial purposes without our written permission.
- Product designs (e.g., vibrant-colored apparel, comfortable activewear styles) are proprietary to us—unauthorized reproduction is prohibited.
7. User Conduct
- You may use the Site only for lawful purposes. You may not:
- Submit false or misleading information (e.g., fake order details, fraudulent payment info).
- Interfere with the Site’s functionality (e.g., hacking, malware).
- Harass our customer service team or other users (if applicable, e.g., in review sections).
8. Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages (e.g., lost profits, delayed use of Products) arising from your use of the Site or purchase of Products.
- We are not responsible for delays or failures caused by circumstances beyond our control (e.g., natural disasters, customs delays, third-party logistics issues—see our [Shipping & Delivery Policy](link to ontony-shipping-delivery) for details).
- Our total liability for any claim related to these Terms is limited to the total amount you paid for the relevant Product(s).
9. Termination
- We may terminate your access to the Site or cancel your order at any time if you violate these Terms.
- You may stop using the Site at any time, but any outstanding orders or obligations (e.g., payment) will remain in effect.
10. Changes to These Terms
- We may update these Terms from time to time. Changes will be posted on this page, and we will notify you via email (if you have an account) at least 7 days before significant changes take effect. Continuing to use the Site after changes take effect means you accept the updated Terms.
11. Governing Law & Disputes
- These Terms are governed by the laws of Hong Kong Special Administrative Region (HKSAR).
- If you have a dispute with us, please contact us first (via the details below) to resolve it amicably. If we cannot reach an agreement, the dispute will be submitted to the courts of HKSAR for resolution.
12. Contact Us
For questions about these Terms, please reach out:
- Address: UNIT 903E, 9/F, CAMERON COMMERCIAL CTR, 458-468 HENNESSY ROAD, CAUSEWAY BAY, HONG KONG
- Email: [email protected]
- Phone: +852 5980 5801